These General Conditions of sale govern sales DELAGE on the website www.delage-official are: 26 Place du Marché St Honoré, 75001 Paris, registered in the register of trade and companies under number R.C.S PARIS 535 322 978 marketing high leather items DELAGE in France and abroad. The DENTY Cy wanted to establish a sales offer remotely on the Internet of some of its products. By validating the order online, customer agrees unconditionally and undertakes to comply, in dealing with society DENTY, the present General Conditions of sale. Please print and keep a copy of these General Conditions of sale for any use in future. The general terms are an agreement between the parties. They may be changed at any time. New General Conditions of sale will apply to any order after making them available on the site. Orders placed on the site are reserved for individuals 'final buyers"domiciled in France or abroad. The resale of items DELAGE is forbidden to any buyer that would make trade as a professional.
Article 1 - Scope of application
These General Conditions of sale apply to all sales of products DELAGE concluded on the site www.delage-official.com for delivery in France or abroad. Section 2 - Information about products In order to guarantee an optimum service level, the DELAGE company wishes to offer a selection of some products. Information about leather goods DELAGE products sold online by the DENTY Cy are available with their references and their price on the www.delage-official.com site.
2.1 The price
Prices of the products are all Taxes (to the VAT rate in force on the day of your order). They are given in Euros. In the event of order towards one country other that the metropolitan France, the customer becomes the importer of the product concerned. For all the products dispatched except European Union and DOM - TOM, the price will be calculated exclusive of tax automatically on the invoice. Of customs, local taxes, import duties or taxes of State, are likely to be required. These rights and sums are not the responsibility of DENTY. They will be the responsibility of the customer and under its responsibility in terms of declaration of payment to the authorities and bodies in his country. Prices are modifiable at any time with the understanding that the items are charged on the current basis during the registration of the order. The total amount of the order that you plan to spend is indicated on the "My basket" of your order screen, and includes the following information: -price of the items
2.2 Other informations
The offers of articles are within the limit of stocks available. Indications on the availability of the products are given at the time of the validation of the order. The photographs, graphics and descriptions of the products offered for sale are only indicative and do not commit society DENTY, including error between the characteristics of the goods and their representation and/or in case of possible color difference ' display/reality '.
Article 3 - Order
The orders are to be placed on the internet on the site www.delage-official.com. The customer retains to defray the costs of internet access and use of the site www.delage-official.com. Ordering is subject to the respect of a procedure which the main steps are set out below in accordance with the provisions of article 13699-1 of the civil code. At any time, the customer can: Add products by clicking on 'add to Cart '. View the selected products by clicking on "basket". Change its selection by adjusting the quantities. For each product selected on the www.delage-official.com site, a summary page will appear, showing the photo of the item, the quantity, unit price and the total price of the order. The customer must check the accuracy of the selection before confirming the order. If you have questions about the products, the customer may contact Customer Service via email: firstname.lastname@example.org Ordering by Internet assumes that the client to provide at the time of order accurate and complete. The requested information will focus on: title, name, first name, phone, email address, billing and delivery address. Once completed, the order is sent directly for treatment. The customer can modify or cancel the order only by contacting Customer Service by email to the email@example.com.
The DENTY Cy reserves the right not to accept an order from a customer with whom exists litigation on a previous order, or if the DENTY Cy reasonably believes that a client has violated the present General Conditions of sale or for any other legitimate reason. A summary of the order will be sent by email. The acknowledgement will include the title of the products ordered, quantity, the price and the amount of postage. It will be requested from the customer to create its own password for future use of this account. The customer agrees, under his sole responsibility to keep these confidential credentials and do not communicate them to third parties. As a result, any purchase made using these identifiers will be deemed made by the customer. In case of loss, theft, or any misuse of his password, the customer undertakes to keep informed immediately the DENTY Cy. Delivery charges are calculated automatically at checkout and appear in the total payable. The amount depends on the ordered products and the delivery area. The General conditions of sale can be found before acceptance at any time in the footer of the site in the section "General Conditions". Once the "general terms of sale" accepted, the customer accesses the payment of the order. The payment is made, the customer will receive an order confirmation email. If the payment is accepted, the customer will receive a receipt of our banking partner indicating the acceptance of payment card electronically. Similarly, DENTY will send an e-mail message to l ' acceptance of the payment. Otherwise, an e-mail notifying the refusal of payment will be sent to the client. The order is shipped, an e-mail confirming the shipment with the tracking number of the package and the delivery time will be sent to the customer.
Article 4 - Conditions of payment
Payment of purchases on the www.delage-official.com site is by credit card or PayPal during the validation of the order (accepted cards: VISA, MASTERCARD and AMERICAN EXPRESS). The debit of the credit card or the Paypal account is done in euros after validation of the payment on our bank partner site. We remind that all banking data are subject to a secure treatment and are immediately encrypted. This information is only available to our banking partner, the Credit Mutuel CIC group via the CM - CIC solution p@iement, so that he can connect with your bank. At no time, we, or any other third party, can access your banking data. Payments are sent to our banking partner the day of the order. Moreover, all the payment information encoded SSL to protect your card details and ensure that they can be used by other people. When your payment the symbols indicate you that you are in a secure connection. Moreover we remain owners of the items sold until full payment of the price, VAT and transport costs included.
Article 5 - delivery
The products will be delivered to the delivery address given during the order process. The shipments in France are made by Colissimo and Chronopost. For shipments outside the European Union and the European Union, the DENTY Cy uses the services of DHL, UPS or Chronopost. The delivery of the items ordered will be: - either on the date or within the specified time (e) to the customer by the DENTY Cy and at the latest within 6 weeks from the date of the order; - either within the time that the client will be prior notice in case of unavailability temporary this article accepted by the customer. For all orders, the carrier chosen by the DENTY Cy will give the parcel to the recipient named on the waybill. In case of absence, and unless technically impossible, you will receive a notice stating the place where the customer must present themselves within a period of 14 days to pick up the package, along with a proof of identity. Upon receipt of the order, always check the condition of the package, the conformity of the product to the order: If the parcel is damaged, the customer must indicate this on the carrier's delivery slip and immediately contact the Department online: firstname.lastname@example.org. If the product (s) does (ent) not to order, the customer can (s) return, in accordance with the procedures hereinafter 'Right of withdrawal' and 'guarantees '. If the customer has not received his order, for France, 7 days after the time limit indicated on the confirmation message to shipping (section 3.7), to any country other than the France, 15 days later, and for any other reason than force majeure, it may cancel the sale in accordance with article L.121-20-3 of the consumer Code.
Article 6 - Right of withdrawal and return - refund
In addition to the case of return provided for in articles 5 (delivery) and 7 (guarantees), the customer can exercise a right of withdrawal within a period of fourteen (14) days from the receipt of his order under the following conditions. The customer may return the items delivered within fourteen (14) days of notification to the DENTY Cy of his right of withdrawal, in their original packaging, complete and accompanied by a good return to the following address: 26 Place du Marché St Honoré, 75001 Paris. It is up to the client to gain evidence of this return by any means giving some date. Furthermore, the costs and risks of return remaining the responsibility of the customer. Refund of the invoiced products will be made by credit to the bank account has been used for the payment of the order, as best as possible and at the latest within 30 days of the date on which this right will be exercised. Goods returned incomplete, damaged, damaged, soiled or in any other State which would reasonably suggest that the product has been used, will be neither refunded nor exchanged and it will be returned by post.
Article 7 - Guarantees and compliance
The customer must ensure the compliance of the (a) product (s) with his command. In the event where the product does not conform, the customer must inform the client via service email@example.com and return the product (s) under the conditions set out in article 6 of the present General Conditions of sale. DELAGE products benefit from the legal guarantee of conformity and warranty against hidden defects, in accordance with the provisions of articles l.211-1 to L212-1 of the Code of consumption and of articles 1641 to 1649 of the civil Code. The customer has a period of 2 years to invoke such guarantees from the customer service of the DENTY Cy. This time limit runs from the receipt of the items for the guarantee of compliance and the discovery of the defect to the guarantee against hidden defects. In all cases, it is necessary to contact customer service)firstname.lastname@example.org) and return the product (s) under the conditions set out in article 6 of the present General Conditions of sale.
Article 8 - Quality Service
Customer service indicating the return policy email@example.com. (S) product (s) will be supported by our workshops who will take the adequate decision: In case of manufacturing defect found and validated by our workshops, the product will be repaired for free or replaced with a product of equivalent value. For used items, the repair will be charged. A quote will be made and if it is accepted, this benefit will be a separate contract of the present General Conditions of sale. The product will not be repaired if it is not too used or damaged. It will be rendered in the ste as recieved.
Article 9 - liability
DENTY society cannot be held as responsible or failing for any delay or non-performance arising in cases of force majeure. Moreover, we cannot be held liable for a command that would have been made by a minor, that parents have, authorized this command.
Article 10 - Information technology and freedom
Article 11 – Intellectual property rights
All of the figurative or not marks, illustrations, images and logotypes appearing on the site or products DELAGE are and remain the exclusive property of the DENTY Cy holds the rights. Any reproduction total or partial modification, combination with other mark, symbol, logo, or use of the mark, illustrations, images, logos, for any reason and in any medium, whether without agreement of the DENTY Cy is strictly prohibited except for personal and private use excluding any commercial purpose.
Article 12 - Disputes and applicable law
The present General Conditions of sale are subject to french law. In case of dispute and failing settlement, the french courts are only competent.